No. We make the internet in your office work for everyone inside by extending it from the incoming source to each device and workstation that needs access to the internet or internal devices within the network.

Yes. We can fusion splice the fiber optic strands at the point of failure or replace either a segment or the entire span of cable depending on the situation, time line and costs of each. We can install an aerial or underground splice case or wall mounted splice enclosure depending on the application.

Possibly. We will request a site survey to see the actual site conditions to make the determination. Often the existing cables are worth re-using if relatively new & in good condition, however often times the cables are of mixed types, poorly installed, not labeled & may be in need of updating or completely removed and replaced with new. 

It is best to have a single cable type for consistency purposes, however others have used dedicated patch panel types or with flexible ports to accommodate each of the cable types that need to be terminated and patched into. A survey will be best to see the quality of the cable, the installation, supports, etc. Each case is unique and should be evaluated independently to determine what is best for networking purposes.

No. Plenum refers to the rating of the outer jacket on the cable and conductors. It is made to produce less toxic fumes at higher temperatures than standard indoor cable. The transmission speeds are the same when comparing plenum vs riser. Plenum rated cable comes with a premium cost, so it is generally used where required but avoided when not required by code.

Possibly. VoIP telephones require data grade cable to work properly. Your VoIP provider may have specific cable requirements but generally a 100 Mb/Sec throughput will suffice. Often the PC is patched to the telephone to share a single data port and save from having to run an additional data cable to each workstation. Generally, a Cat 5e cable or better will work.

In Washington State, if you are the building owner and occupant, then the state does allow for owners to pull a permit and complete the work. All other electrical installation or repair work requires a licensed electrical contractor to perform all electrical work, including telephone and data. A lot of people do their own work, however this can produced mixed results regarding network dependability as well as code compliance.

Possibly however unless all wireless devices are within signal reach of your wireless modem, then additional wires will be needed to add wireless access points. VoIP telephones are mostly wired and require power to operate. Surveillance cameras can be wireless but also need power to function properly. PoE ports can provide power and data to most devices on the network. We recommend a mixture of wireless devices combined with wired connections where power or network connections are critical.

We can determine what is causing the drops to determine what will be needed to improve the consistency of the signal. If the signal drops are caused by a piece of equipment, we can make the necessary change(s) and get you back up to speed quickly. In some cases, the internet provider is the source of the outage and we defer back to them for the needed repairs.

We can test your internet and compare it to that which you are paying for. If we find the incoming internet speed is sufficient, then it could be some common pieces of network equipment causing your slow down. If the incoming speed is deficient, we can let you know where the problem is coming from.

Probably not. When moving office to office, we need to set up all cabling and terminations prior to your move date. This means a new data rack will need to be installed before you are finished using your old one. If there is time between move dates then the old one may be re-used.

No. The old cameras probably used a coax cable which is not suitable for IP cameras. Adapters are not recommended and therefore new twisted pair cabling is needed to support the new IP cameras properly.

No. We are Class 06 limited energy electrical contractors and restricted to voltages up to 25 volts. Any line voltage outlets would need a Class 01 electrical contractor to complete. We can provide a referral for this service if needed.

Depending on your location, certain cities who provide their own electrical permits and conduct their own inspections often times require a permit for even a single new data cable to be installed. Outside of these few municipalities, Washington State requires a permit when the total count of cables exceeds 10. Other triggers include penetration of a fire wall or installation of a backbone cable. We will only pull a permit when required by the local jurisdiction.

Yes. Paging with VoIP will require a subscription of an analog adapter from your VoIP provider or other similar provider. Typically, a monthly fee will apply to the device, in addition to the cost of the equipment and labor to install.

Depending on the source of any existing slowdowns, a fiber optic cable replace an outdated slow speed cable. A low speed cable can reduce incoming speeds, cause intermittent failures and eventually complete failure. All components need to be rated for the same speed or higher than your incoming internet circuit to make full use of the bandwidth you are paying for. If any components are rated for a lesser speed, then all devices connected will be reduced to that limited speed.

In most cases Cat 6 cable will work for today and many years into the future. If however your data needs are higher than the typical, you may need to consider Cat 6A cabling. Cat 6A is rated 10 times faster (10Gb/Sec) than that of Category 6 (1 Gb/Sec). If you need to move large files around your network or have an internet connection that exceeds 1 Gig, then Cat 6A should be used. 

While many have had success with cable extenders, they are not a recognized component and should not be included in an initial cabling design. If the existing cabling is a little too long, then you may consider the inexpensive solution of a cable extender. Clearnet does not recommend using extenders, as all our cabling methods and materials meet or exceed industry standards.

In most cases yes. Shielding around the inner conductors protects the data signal within the cable from outside interferences such as electromagnetic interference or radio frequency interference that can cause havoc on a network. Shielded cable is more expensive to purchase and is more time consuming to install, thus costing more money. Use shielded cable where unshielded does not work properly, but expect to pay a higher cost.

While any of the three most common connectors will work, the LC has been a common favorite among most network engineers. The LC is smaller and allows for higher density patch panels, which puts more cable into smaller places than before. If you currently have ST or SC connectors, they will work fine although adaptive patch cords may be needed to connect.

We do not work on any alarm equipment, however we do extend analog telephone lines to all types of alarms. Our technicians understand the workings of an RJ31X alarm jack, which allows the sharing of a secondary phone line with your telephone system, fax or other device.

We do sell and service battery back up systems. We can assemble, mount and connect a variety of battery back up systems, also known as uninterruptable power supplies. If the batteries in your UPS have reached their life expectancy, our technicians can replace them with new batteries that will add life to your existing equipment.

Yes, but we do not recommend it. The indoor cable is not designed to work with exterior elements such as sunlight or moisture. Indoor cable in direct sunlight or in direct contact with moisture or soil will fail over time. Outdoor rated cable is designed for sunlight, water contact or both. Some cables are made with a metallic corrugated shield to protect from rodents or other possible damage.